Privacy Policy

Jaivarad Logistics Pvt. Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our logistics services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and business address when you contact us or request a quote.
• Shipment Information: Pickup and delivery addresses, consignee details, cargo descriptions, and weight specifications.
• Transaction Information: Payment details, invoicing information, and service history.
• Communication Records: Emails, phone call records, and messages exchanged with our team.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use the collected information for:

• Providing and managing our logistics and transportation services
• Processing bookings, shipments, and deliveries
• Communicating with you regarding shipments, quotes, and service updates
• Generating invoices and processing payments
• Improving our website and service quality
• Complying with legal obligations and regulatory requirements
• Sending service-related notifications and updates (not marketing unless you opt-in)

3. Data Sharing and Disclosure

We may share your information with:

• Transportation Partners: Subcontractors and carrier partners involved in fulfilling your shipments
• Government Authorities: As required by law, regulation, or legal process
• Service Providers: Third-party vendors who assist in our operations (e.g., payment processors, IT services)
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with legal obligations. Shipment and transaction data is typically retained for 3 years from the date of service completion.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Opt-out of non-essential communications
• Withdraw consent for data processing where applicable

7. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact: