Shipping Policy

At Jaivarad Logistics, we are committed to providing reliable and efficient transportation services across India. This Shipping Policy outlines our standard operating procedures for all shipments.

1. Service Coverage

We provide transportation services across India through our network and partner carriers. Our primary service areas include major industrial corridors, ports, and commercial hubs nationwide.

2. Booking Process

• Bookings can be made via phone, email, or our website contact form
• Provide complete shipment details including pickup/delivery addresses, cargo type, weight, and dimensions
• Receive a booking confirmation with assigned vehicle details and estimated pickup time
• Any changes to bookings must be communicated at least 24 hours before scheduled pickup

3. Pickup Requirements

• Goods must be ready for loading at the scheduled pickup time
• A valid copy of goods invoice or delivery challan must be provided
• Proper packaging must be done by the client to prevent damage during transit
• Our driver will obtain a signed receipt upon loading

4. Transit Times

Estimated transit times vary by service type and destination:

Transit times are estimates and may vary due to weather, traffic, road conditions, or other unforeseen circumstances.

5. Tracking

Real-time tracking information is available upon request. You can contact our operations team or reach out via WhatsApp for live shipment status updates.

6. Delivery

• Goods will be delivered to the consignee address provided at booking
• A signed proof of delivery (POD) will be obtained from the consignee
• Any discrepancies or damages must be reported at the time of delivery
• Re-delivery attempts will be made if the consignee is unavailable (additional charges may apply)

7. Documentation

The following documents are required for shipment:

• Goods invoice or bill of supply
• E-way bill (as per GST requirements)
• Delivery challan for unstored goods
• Any special permits for restricted goods

8. Restricted and Prohibited Items

We cannot transport:

• Explosives, flammables, and hazardous chemicals without proper documentation
• Illegal or contraband goods
• Live animals
• Goods exceeding vehicle capacity limits

9. Contact Us